Question 1

Where are you located?

Accepted Answer

Atlantic Aquariums is a online predominantly buisiness located in New Jersey, USA. Although we are a online store, we do attend local events! Feel free to visit the events page to see if we are comming to an event near you!

Question 2

Do you sell livestock?

Accepted Answer

Other than live aquatic plant we currently do not sell any livestock but are in the process of changing that!

Question 3

Do you sell saltwater products?

Accepted Answer

We specialize in all things freshwater, saltwater, ponds and semi-aquatics (Atlantic Jungles)! Our saltwater section is always growing.

Question 4

Do you have a physical store?

Accepted Answer

We are online only but to attend events were we sell in person. Visit the Events sectoin to find a event near you that we will be attending!

Question 5

What is your return policy?

Accepted Answer

Please visit the Shipping & Returns section for more information. Please be advised that our polices are always subject to change.

Question 6

How long will it take to get my order?

Accepted Answer

We use USPS flat rate priority shipping which can take up to 1-3 business days. We also use UPS Overnight shipping for live specimens. Delays may occur due to inclement weather, holidays etc.

Question 7

Do you ship internationally?

Accepted Answer

Unfortunately we only ship within the contenental United States of America. See Shipping & Returns for more information.

Question 8

What are the payment options?

Accepted Answer

We accept all major credit cards as well as PayPal and Apple Pay.

Question 9

Do you do special orders?

Accepted Answer

We do accept special orders and back in stock requests and do our best to fulfill them. please note for live goods we expect the customer who requested them to purchase the items once we recive them. We do not have the ability to keep them long term at the moment. Continued violations of this policy will result in us no longer accepting these requests.

Question 10

Where do you source your livestock and plants from?

Accepted Answer

We acquire our live goods from a multitude of sources:

Local Atlantic Aquariums certefied Aquaculturists
Sustainably sourced wild caught
Aquaculture Farms

Many specimens will come from different sources and farms from different countries. We however will never carry any fish that are souorced from farms in Israel.

Frequently Asked Questions